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MTN apologizes for disruption in MOMO services

By : cd on 21 Dec 2021, 02:04     |     Source: citinewsroom

MTN

Telecommunications giant MTN Ghana has apologized to its customers for disruptions in mobile money and internet bundle services.

Some MTN users took to social media to complain about challenges in accessing mobile money services across the country.

Others complained about simply being unable to use their MoMo services, while some were also complained about being unable to make calls in addition to some of the above challenges and the attendant inconveniences it has caused them.

According to the public announcement released by MTN Ghana around 8:45 pm on Monday, December 20, 2021, its technical team was working to resolve the intermittent issue which had led to a lot of its customers being unable to utilize its MoMo and Bundle Purchase service for hours.