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Compensate customers or face the wrath of COPEC

By : Kofi Kafui Sampson on 12 Jul 2019, 11:07

Fuel Prices Rising

Fuel pump

The Chamber of Petroleum Consumers (COPEC) has served notice to the 10 fuel stations that was allegedly cheating consumers to compensate their customers or face its wrath.

The Executive Sectary of COPEC , Duncan Amoah said they will be going round to recheck  petroleum stations that have not compensated their customers after being caught for serving less fuel.

He said COPEC is giving those fuel stations by August to compensate customers.

“We are giving them up to next month. We will go round to check those who don’t compensate their customers,” he said.

Mr Amoah added that paying a fine to Standard Authority does not mean cheating fuel stations have compensated consumers, adding the customers who were cheated must be compensated.

Somehow, the stations found to be cheating are attempting to restore confidence. The companies including Goil is giving 25% free fuel on any quantity of fuel bought at their Galilea and Mile 11 stations in Accra.

Customers of Goil expressed their joy for the initiative the company has put in place.

“I’m okay I just received extra gallon free on top of what I just bought and that is a good initiative. I’m happy for that,” a customer said.

Background

The fuel stations found to be cheating by the Ghana Standards Authority are Shell station at the Motorway Extension; Total at McCarthyHill in Accra; GOIL at Mile 11; Frimps Oil at Tetegu junction; GOIL at Galilea; and Frimps Oil on Spintex Road.

The rest are Glory Oil on the Spintex Road; Allied Oil at Sakaman; Shell at Amanfrom West and Goodness Energy at Kasoa.

Two other companies, Galaxy Oil, Spintex Road and Agapet, Spintex Road were found to have broken the GSA seal without permission.

A statement issued by the GSA  said the routine checks were part of the Authority’s mandate to enforce the provisions of the Weights and Measures Act 1975, NRCD 326.

It said the exercise was mainly to verify the accuracy of fuel dispensing pumps used by fuel dealers as well as inspect and record if the fuel stations have the 10 L visugauges.

Also, the exercise was carried out to inspect and ensure that GSA plastic seals on dispensing pumps are not tampered with and to lock the nozzles of dispensing pumps that are under-delivering, as well as to issue out notices of failure if the pumps failed the test for a penalty.